Tuesday, February 23, 2010

Diaper Error in Your Favor...

...collect 500 extra diapers. Yes, you read that right.

I recently ordered some disposable diapers online for what I considered a good deal. We really like our cloth diapers but do still use disposables on occasion. So, I waited for my order to arrive. It never did. I called the company (diapers.com) and they were beyond nice. Seriously, I don't think I've ever had a customer service rep be so incredibly kind and apologetic. She re-sent the order and credited my account with $10 for my next order.

Two days later, they arrived...in THREE BIG BOXES. I gasped and wondered if perhaps both orders had arrived (they had told me that could happen and just to keep them in that case) . But no. Instead it was large boxes instead of the jumbo packs I had ordered. I checked my order online and they had the wrong product listed with the price of what I had ordered. I called them company and explained the error and explained that I now had way more diapers than I had purchased. Their response, "It was our error. We will change it in the computer. You do not need to send them back." What?!

So we were blessed with many more diapers than we ordered and for the moment, we put cloth diapering on hold. Life has been crazy enough. :) Oh and I would definitely do business with diapers.com again. They were awesome!

6 comments:

Catherine said...

Awesome! Titus is set until he potty trains! :)

Gretchen said...

That is super cool!

Heather L. said...

Wow!!! That's terrific. Too bad my deal didn't work the same way. :)

Leah said...

Oh my! How awesome! I never luck out like that!

Jill said...

SWEET!

Mama10EE said...

WOW! That is so awesome. I loved diapers.com but never got that good of a deal. Hopefully Titus can wear that size for a while.