We recently expereienced a very mortifying moment: a son said to a very nice older lady that was riding the elevator with us and arrived at her floor, "Just get off, old lady." Oh. my. word. We had a chat about respect and kindness as the elevator doors closed that continued in our room. I was absolutely mortified to say the least. He did not say it in a mean way but that is not something that is modeled or tolerated. I'm not sure how many shades of red I turned and I hoped beyond all hopes that she didn't hear him or at least didn't understand him. I really hope she wasn't offended.
Opportunities for important life lessons present daily - I, however, prefer them to be a little less embarassingly public. :)